Terms And Conditions

Terms And Conditions

Agreement

You are only authorised to use this website if you agree to be bound to the present Terms and Conditions Statement. The Service (hereinafter defined) is offered to you on condition that you accept all the terms contained herein, without modification or reservation of any of the Terms and Conditions. Euro Exchange Securities UK LTD, 107 Great Portland Street, London, W1W 6QG, United Kingdom provides a customized Personal and Corporate Foreign Currency Exchange service. Our team of experts will provide a high level service while helping you to repatriate your funds, make international payments, transfer wages, buy properties overseas or make bank transfers. The Company can be contacted on +44 (0) 207 636 3430.

For the purpose of the present Terms and Conditions Statement

Disclaimer

The information on this website should not be construed as financial advice. All information is given with the provision that while we give an indication of today’s exchange rates, we will not be held responsible for any human or technical error that causes a wrong rate to be published. The rates must always be confirmed by one of our dealers, prior to a sale via telephone or email.

Privacy Policy

Euro Exchange Securities UK LTD will not pass your contact details to any third party without your consent and all enquiries will be treated with the strictest confidentiality. The Company will contact you at your request or where otherwise necessary in relation to any foreign exchange transaction between you and The Company.

Any documentation provided will be retained to us for five years and will be securely filed in the customer file.

The customer needs to be aware that calls may be recorded for security, monitoring training processes and the clarification of foreign currency exchange transactions.

Euro Exchange Securities UK LTD is registered with the Information Commissioner’s Office for Data Protection with the registration number Z1480256.

Registration Obligations

In consideration to the Use of Service, the customer agrees to:

Provide true, accurate, current and complete information about himself/herself and his/her company as prompted by the Service’s registration form

Maintain and promptly update the Registration Data to keep it true, accurate, current and complete

If you provide any information that is untrue, inaccurate or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate the Service (or any portion thereof).

Limits on use

You agree to use the Service strictly for personal, corporate, internal and non-commercial use. You may download, retrieve and display the Service from the Web site on the computer screen, print individual pages on paper, photocopy and store such pages in an electronic form on disk, provided all the intellectual property in the Service continues to vest with us (but not on any server or other storage device connected to a network). You shall not:

Reverse engineer, decompile, disassemble, copy , reproduce, distribute, modify, transmit, perform, publish or create derivative works from or in any way exploit any of the Service in violation of this Terms of Use or the laws of any country

Redistribute the Service (including by using it as a part of any library, archive or similar device) create a database in electronic or structured manual form by systematically downloading and storing all or any of the Service

Rent, lease, sell, sublicense, or lend your access to the Service

Cache or permit caching by any person

Do any act that violates our intellectual property in the Service

Engage in any fraudulent, abusive or illegal activity, including but not limited to any communication or solicitation designed or intended to fraudulently obtain the password or any private information of any user

Use the Web site or Service to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity

Run mail list or any form of auto-responder, or Spam on our Web site or any processes that are run or are activated while you are not logged on.

Termination

If you violate any term or we have grounds to believe that you have violated any term of this Terms and Conditions, we may terminate this Terms and Conditions without waiving any other rights. If this Terms of Use is terminated, you will be denied access to the Service or any part thereof. We shall not refund the subscription fee or any part thereof, if the access is denied or this Terms of Use is terminated for any of the reasons mentioned above.

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)

AML/CTF Compliance In dealing with the Company, the Client acknowledges and agrees that the Company is obliged to adhere to applicable AML/CTF Regulations in all relevant jurisdictions. The Client will not attempt to initiate any Transactions that may contravene any AML/CTF Regulations and will provide such information as is necessary or desirable for the Company to comply with its AML/CTF obligations.

Information Collection: The Company reserves the right to collect such information as is necessary from the Client to meet its obligations under applicable AML/CTF Regulations. The Company may pass on information collected from the Client and relating to Transactions as required by applicable AML/CTF Regulations and is under no obligation to inform the Client it has done so. The Company may undertake all such AML checks in relation to the Client, its Authorised Signatories or any Transaction (including restricted lists, blocked persons and countries lists) as may be deemed necessary or appropriate by the Company, and reserves the right to take any actions (including cancellation of the Transaction, refusal to remit payments, and freezing or blocking of funds or access) with no liability to the Client or any third party.

Transmission of Information to Regulatory Bodies: The Company reserves the right to provide all such information regarding the Client and any Transactions in relation to its obligations to, or requests (whether legally binding or not) by, any relevant regulatory body.

Returns & Refunds

A Transaction shall be considered to be unauthorised if you have not given your consent for the Transaction to be made. If you believe that a Transaction has been made without your consent you should contact us in accordance with therms.

A claim for a refund of an authorised Transaction must be made within 8 weeks from the date on which the funds were deducted from your Available Balance. Within 10 Business Days of receiving your claim for a refund we will either refund the full amount of the Transaction or provide you with justification for refusing the refund.

If you are not satisfied with the justification provided for refusing the refund or with the outcome of your claim for a refund, you may submit a complaint to us or contact the complaints authority as described in therms.

We may charge fees in connection with any of our services and facilities that you have made use of or requested based on our Schedule of Fees.

Where any request, transaction, disputed transaction, arbitration or reversed transaction involves third party costs you remain liable for these and they will be deducted from your account or otherwise charged to you.

We may charge you an Administration Fee in the following circumstances:

in the event that you make any payment to us that is subsequently reversed after 60 days due to inadequate account information or inadequate KYC documentation;

in the event of a request for arbitration of a disputed Transaction;

To cover our costs and expenses in providing you with manual support on your account (e.g. a request for legal, police, court or other judicial support).

We may charge you a Reverse Payment Charge where a receiving bank declines receipt of a payment following a request to transfer your funds

General

We reserve the right to change, without notice, the terms and conditions under which the Service is offered. You are responsible for regularly reviewing the Terms and Conditions. You agree that no joint venture, partnership, employment, or agency relationship exists between us as a result of this Terms and Conditions or use of this website. This Terms of Use constitutes the entire agreement between us with respect to this website and Service and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between us with respect to this Web site and Service.

Contact Us

If you have any queries you can contact us at:

Euro Exchange
242 NE 1st Street, Miami, Florida 33132
305.377.2536    305.377.8124
info@euroexchangeusa.com